Tuesday, March 23, 2021

Six years ago we saw this coming

Branding and Marketing. Saw this coming six years ago. Excerpted from DiGanZi's 2016 Global Brand Letter:

The NRA has called the AR-15 “America’s rifle.” A favorite of returning vets, the model known by the US armed forces as the M16 was introduced in 1959 by ArmaLite. It’s the gun of choice in mass shootings. With an average retail price just above $1000, aficionados typically keep 3 versions of the assault rifle at home. Banned under federal law from 1994-2004, several million of the guns still slumber in the nation’s rifle racks and gun safes, used for hunting, sport, and self-defense. The AR-15 is fun, customizable, affordable and you can build your own, the Lego set of the gun world. But the traditional white male user group is aging and dying off, so now the industry turns its aim on the next generation of younger gun enthusiasts: a modern sporting rifle, easy-to-use, with a soft recoil, and fires a gratifying eight rounds a second. Despite the popularity of games like “Call of Duty”, association with military glamour is downplayed. An article in an industry trade mag cautioned salespeople about certain first-time buyers who will eventually discover they have a lot to learn.
In Russia, consumers can buy a long-barreled firearm only with a police permit, have no criminal record, must furnish a diploma from a gun safety course and a medical certificate that clears them of any mental illness. Civilians are not allowed to own pistols. More than 100 million AK-47s have been sold worldwide, not to mention countless knockoffs, meaning a largely saturated military market. In response, Kalashnikov rebrands, a shift from serving conflict to serving consumers. A new stylized K logo and the catchy tagline “Kalashnikov: Real. Reliable.” positions the brand for sale to hobbyists and hunters. Domestic demand and energy prices help AKs better compete against imported firearms. Due to sanctions, shipments destined for the lucrative US market have been stopped at customs, rerouted to insignificant markets like Venezuela. A diversification into new product lines is under way with Kalashnikov buying up companies that make motorboats and surveillance drones. An eponymous clothing line with 60 retail stores in Russia launched. Weapon buyers are seduced by the bespoke range of special options available, different materials for rifle exterior, colors and finishes. Marx would be turning over in his grave if he knew that the company operates under the blatantly anti-egalitarian principle that no two comrades have the same taste.

Sunday, March 14, 2021

A short dissertation on vaccine packaging

Packaging for Covid-19 vaccines delivers a wealth of cultural and strategic signals which the graphic designer immediately notes. Ask a recently vaccinated person the brand they received, and you discover they all know the name, while they can't tell you much of the difference from the competitors. Can any distinction or messaging be discerned in the boxing and labeling? 

Astrazeneca doesn't use its twisty and confusing logo, and instead brands the package using a pure type treatment for its company name, which unusually follows the vaccine identifier. The box likes white space, so there's little material available for differentiation or brand identity. The design relies on a confusing system of multicolored vertical bars and a right-facing triangle which focuses attention on the virus name, which is rendered in the largest sized font on the box, in case you missed the fact that this is a Covid product. Despite the effort to embellish the package with design elements, it still looks like something you'd get at the doctor or the pharmacy. In case you missed the fact, it tells you the box contains a vaccine.

Moderna, one of the frontrunners, has greyed out its corporate signature at the upper left. It then renders its company name, a redundant element, in the same type size and red color as the all caps virus name, and calls out the fact that it contains a vaccine within. A thick process blue outline frames the box. The package has a decidedly retro look, more like a 1940s bromide package than some 21st century miracle cure. The decision to employ an inept contemporary recutting of Futura (or perhaps a bastard version of Avant Garde) for the package signature reveals a lazy attitude which is reflected as well in line and letter spacing.

Pfizer chooses to brand its packaging by using only its oval blue logo, designed in 1987 by Gene Grossman. The brand signature is a tiny blue planet placed on the label of a Costco-sized multi-pack of 195 doses, or prominently on the bottle. Each individual bottle carries the logo large, surrounded by the words "Coronavirus Vaccine." There's a kind of unquestioned and confident brand ethos at play here, as if to imply no other choices exist in the marketplace. If you want to be immune, the packaging advises, go with the big gorilla.

The one-jab Johnson & Johnson vaccine is actually a product of Janssen Biotech, a division of the drug monolith. J&J's logo color is red, but doesn't appear on the vaccine packaging. Here we are back chromatically in pharma blue-land, with a bland typographic version of Akzidenz (perhaps) for the product signature. Janssen's logo isn't present. This could easily be packaging for a veterinary drug, opioids, or something you chew for indigestion. There's no attempt at differentiation. The boxing could be confused with competitor Pfizer's product. Pray that your doctor doesn't grab for the wrong box when it's injection time.

 Sinovac, the Chinese-developed product seems to have a problem with conflicting vision. Its light mandarin top contrasts with the orange juice color of the identifier panel, implying a kind of indecision. There's a strange grey left-facing vector pushing the eye away from the product name. They remind you this is a vaccine which also covers SARS, which nobody goes to a Covid site for. The type seems bunched up against the vector as if a boiler plate packaging solution was hurriedly redeployed for the most important vaccine of the era, perhaps your life. This box could easily be one of those organic toothpastes you get for inflated prices at the health food store. 

Sputnik V, the Russian vaccine, is an exercise in total marketing. The package is a monument to commerce, with its colorful credit at upper left to the "Russian Direct Investment Fund." At upper right "The Gamaleva National Center" gives a prop to the lab which developed the vaccine. In case you missed the point there's a strange "p" character in the product signature. It could be a hybrid Russian letterform lending cultural identity to the product; it could be a glyph which represents - I don't know what- maybe turned on its side it means something. Below the signature the package reminds you it's "THE FIRST REGISTERED COVID-19 VACCINE." If that wasn't enough, the tiny line at the bottom reads "PROVEN HUMAN ADENOVIRAL TECHNOLOGY." Twist my arm, comrade. In Hungary, Russia has made the vaccine available as a premium luxury product. It's packaged in a luscious military green fabric pouch with white piping, fastened with a decorative red ribbon. 


Friday, February 19, 2021

Rhetorical question: brand loyalty and planned obsolescence?

Fifteen years ago I spent a lot of time on airplanes. Mainly in Coach Class. I did everything I could to block out surrounding adverse conditions. I used inflatable neck pillows, melaotonin capsules, industrial grade earplugs, sleep masks, Emergen-C effervescent vitamin supplements, and finally purchased a SONY noise-cancelling headset so I could at least hear the inflight movies in comfort. At the time (ca. 2005) the $60 price seemed a real extravagance. Yet of all those accessories, it's lasted the longest - finally in the past month my silencing friend required the tape repair solution pictured here. Should brand loyalty prevail? Current price for replacement SONY Bluetooth earbuds, from $90-$200. One of my kids says go for the Apple brand, which range from $150-$300. Every Apple product I ever got has crashed and burned in 2-3 years. So help me, Obi-Wan Ken-earbud, you're my only hope. Does my love affair with SONY go forward after fifteen years?ANSWER: Brand loyalty wins out.

Wednesday, February 10, 2021

Brand hijacking during the reign of the 45th President

 The greatest gift of the last administration came in the form of brand rexamination.

Here's a gallery of examples harvested from the internet.

Thursday, May 28, 2020

Thursday, May 14, 2020

New second edition of brand terminology

Just released and available now in both paperback and Kindle editions. Includes 2020 terminology.